Privacy Policy

Protection of personal data according to the GDPR

37LOVERS, in compliance with current regulations regarding the protection of personal data, informs that the personal data collected through the forms on the Website: www.37lovers.es or www.37lovers.com , are included in the specific automated files of users of 37LOVERS services.

The collection and automated processing of personal data is intended to maintain the business relationship and to carry out information, training, advice and other activities specific to 37LOVERS.

This data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the purpose stated above.

37LOVERS takes the necessary measures to guarantee the security, integrity and confidentiality of data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The user may at any time exercise their rights of access, objection, rectification, erasure, restriction of processing, and data portability recognized in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to info@37lovers.es or by writing to the following address: Avda. Luis Garcia Cereceda, 7, 28223 Pozuelo de Alarcón, Madrid, Spain.

The user declares that all data provided by him is true and correct, and undertakes to keep it updated, communicating any changes to 37LOVERS.

Purpose of processing personal data:

For what purpose will we process your personal data?

At 37LOVERS, we will process your personal data collected through the Website: www.37lovers.es or www.37lovers.com , for the following purposes:

  1. In the event of contracting the goods and services offered through www.37lovers.es or www.37lovers.com , to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
  2. Sending requested information through the forms available at www.37lovers.es or www.37lovers.com .
  3. Sending newsletters, as well as commercial communications about promotions and/or advertising from www.37lovers.es or www.37lovers.com , and from the sector.
  4. In the case of the "Purchase via WhatsApp" or "WhatsApp Shopping" channel: the purpose of processing personal data will be to advise on the goods and services offered by 37LOVERS, as well as to manage, provide, formalize and evaluate the purchase of the corresponding goods or services requested by the user through the WhatsApp Business tool, as well as the improvement and expansion of services.

We remind you that you can object to receiving commercial communications by any means and at any time, by sending an email to the address indicated above: info@37lovers.com.

The fields in these records are mandatory; it is impossible to achieve the stated purposes if this data is not provided.

Publication of posts belonging to social networks in the web gallery

In order to comply with Organic Law 1/1982, of May 5, on the Civil Protection of the Right to Honor, Personal and Family Privacy and Image Rights, as well as with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights, ALMA EN PENA, SL requires the user's consent to use and publish products belonging to the Alma en Pena brand in any of the galleries on www.37lovers.es or www.37lovers.com .

The sole purpose of processing these publications is for the brand's commercial and advertising purposes. These images may be used both in the gallery on the website www.37lovers.es or www.37lovers.com , and on social media profiles (Facebook, Instagram, etc.). This data will be kept for a period of 5 years.

37LOVERS will request permission to use the images for subsequent publication in the gallery on the website www.37lovers.es or www.37lovers.com . Consent will be obtained through comments on users' social media profiles by 37LOVERS, where consent will be considered granted when the user replies to the comment with the hashtag #37lovers . Consent may be revoked at any time in accordance with Article 7 of the European Regulation.

The user has the right to exercise the rights of access, rectification, cancellation, limitation, opposition and portability free of charge by sending an email to: info@37lovers.es or at the following address: Avda. Luis Garcia Cereceda, 7 28223 Pozuelo de Alarcón, Madrid.

How long is the collected personal data kept?

The personal data provided will be kept for as long as the business relationship is maintained or until you request its deletion and for the period for which legal liabilities may arise from the services provided.

Legitimation:

Your data is processed based on the following legal grounds that legitimize it:

  1. The request for information and/or the contracting of the services of 37LOVERS, whose terms and conditions will be made available to you in all cases, prior to any possible contracting.
  2. Free, specific, informed and unambiguous consent, as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide us with your data, or if you provide it incorrectly or incompletely, we will not be able to process your request, making it impossible to provide you with the requested information or to carry out the contracting of services.

Recipients:

The data will not be communicated to any third party outside of 37LOVERS, except where legally required.

Data collected from users of the services

In cases where the user includes files with personal data on shared hosting servers, 37LOVERS is not responsible for the user's failure to comply with the GDPR.

Data retention in accordance with the LSSI

37LOVERS informs you that, as a data hosting service provider and pursuant to Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSI), it retains, for a maximum period of 12 months, the information essential to identify the origin of the hosted data and the moment the service began. The retention of this data does not affect the confidentiality of communications and may only be used within the framework of a criminal investigation or for the safeguarding of public safety, being made available to the judges and/or courts or the Ministry that so requires.

The communication of data to the State Forces and Corps will be done in accordance with the provisions of the regulations on the protection of personal data.

Intellectual property rights www.37lovers.es and www.37lovers.com

37LOVERS owns all copyrights, intellectual property rights, industrial property rights, "know-how" and any other rights related to the content of the website www.37lovers.es or www.37lovers.com and the services offered therein, as well as the programs necessary for its implementation and related information.

Reproduction, publication and/or use of the contents, in whole or in part, of the website www.37lovers.es or www.37lovers.com is not permitted without prior written consent, except for strictly private use.

Software intellectual property

The user must respect the third-party programs made available to them by 37LOVERS, even if they are free and/or publicly available.

37LOVERS has the necessary exploitation and intellectual property rights to the software.

The user does not acquire any right or license for the contracted service, over the software necessary for the provision of the service, nor over the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration thereof.

For any action that exceeds the scope of the contract, the user will need written authorization from 37LOVERS. The user is prohibited from accessing, modifying, or viewing the configuration, structure, and files of the servers owned by 37LOVERS, and will assume civil and criminal liability for any incident that may occur on the servers and security systems as a direct result of negligent or malicious actions on their part.

Intellectual property of the hosted content

The use of services provided by 37LOVERS that violates intellectual property legislation is prohibited, and in particular:

  • Any use that is contrary to Spanish law or that infringes the rights of third parties.
  • The publication or transmission of any content that, in the opinion of 37LOVERS, is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
  • Cracks, program serial numbers, or any other content that infringes on the intellectual property rights of third parties.
  • The collection and/or use of personal data of other users without their express consent or contravening the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
  • The use of the domain's mail server and email addresses for sending unsolicited bulk email.

The user is fully responsible for the content of their website, the information transmitted and stored, hypertext links, third-party claims, and legal actions related to intellectual property, third-party rights, and the protection of minors.

The user is responsible for compliance with applicable laws and regulations and rules related to the operation of the online service, e-commerce, copyright, maintenance of public order, and universal principles of internet use.

The user will indemnify 37LOVERS for the expenses generated by the imputation of 37LOVERS in any case for which responsibility is attributable to the user, including legal fees and defense costs, even in the case of a non-final judicial decision.

Protection of hosted information

37LOVERS performs backups of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the complete restoration of data deleted by users, as said data may have been deleted and/or modified during the time elapsed since the last backup.

The services offered, except for specific backup services, do not include the replacement of content stored in backups made by 37LOVERS when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always subject to prior acceptance by the user.

Data recovery is only included in the service price when the loss of content is due to causes attributable to 37LOVERS.

Commercial communications

In compliance with the LSSI, 37LOVERS will not send advertising or promotional communications by email or other equivalent electronic means that have not been previously requested or expressly authorized by the recipients.

In the case of users with whom there is a prior contractual relationship, 37LOVERS is authorized to send commercial communications regarding 37LOVERS products or services that are similar to those that were initially contracted by the client.

In any case, after verifying their identity, the user may request that they no longer receive commercial information through Customer Service channels.